Privacy Policy
Last updated: May 8, 2026 | Effective: February 19, 2025
WWCorp Inc. (hereinafter "we" or "the Company"), operator of Onbo Hub (hereinafter "the Service"), takes the protection of your personal information seriously. This Privacy Policy (hereinafter "this Policy") explains the types of personal information collected through the Service (https://onbo-hub.com), the purposes for which it is used, and how it is managed.
By using the Service, you agree to the terms described in this Policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
aInformation You Provide
- •Name / Nickname:Collected when creating an account. Used to personalize your experience.
- •Email address:Collected for login authentication, important service notifications, and support communications.
- •Payment information:Collected when using a paid plan. Credit card and payment details are not stored on our servers; they are processed securely by Stripe.
- •Support inquiries:Records of your support communications are retained.
bAutomatically Collected Information
- •Access logs:IP address, browser type/version, access date/time, referring URL, etc.
- •Device information:OS, screen resolution, language settings, and other device data.
- •Usage data:Pages viewed, search terms, click data, and other service usage information.
- •Cookies and similar technologies:Used for session management, usability improvements, and analytics.
2. How We Use Your Information
We use collected information for the following purposes.
Account management
Registration, login, and account maintenance
Payment processing
Billing and subscription management for paid plans
Service notifications
Sending important announcements and updates
Customer support
Responding to inquiries and resolving issues
Service improvement
Analyzing usage and applying insights to improve features
Fraud prevention
Detecting and addressing unauthorized access and violations
Legal compliance
Meeting legal obligations and resolving disputes
Marketing
Sending communications with your consent (opt-out available)
4. Data Retention
We retain collected personal information only as long as necessary to fulfill the purposes described in this Policy. Upon account deletion, personal information will be deleted within 30 days. However, information required to be retained by law (such as transaction records) may be kept for the legally mandated period. Anonymized or aggregated data may be retained for analytical purposes after the above period.
5. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, leaks, alteration, and destruction.
- SSL/TLS encrypted communications
- PCI DSS-compliant payment processing via Stripe
- Proper access control management
- Regular security audits
⚠️ Complete security of information transmitted over the internet cannot be guaranteed. While we do our best, we cannot guarantee absolute security of your information.
7. Children's Privacy
The Service is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child has provided personal information through the Service, please contact us at info@wwcorp.co.jp. We will promptly delete such information upon verification.
8. Your Rights
You have the following rights regarding your personal information.
Access
Right to request disclosure of personal information we hold
Correction
Right to request correction or addition of inaccurate information
Deletion
Right to request deletion of personal information (account deletion)
Restriction
Right to request restriction of use for specific purposes
Withdrawal of consent
Right to withdraw consent for consent-based processing at any time
Portability
Right to request data in a machine-readable format
To exercise your rights, please contact us at info@wwcorp.co.jp. We will respond within a reasonable timeframe after verifying your identity.
9. Third-Party Services
The Service uses the following third-party services. Please refer to each company's website for their privacy policies.
10. Changes to This Policy
We may update this Policy in response to legal changes, service modifications, or other needs. In the event of significant changes, we will notify you in advance by posting on this page and sending an email to your registered address. Continued use of the Service after changes constitutes acceptance of the updated Policy. Previous versions can be identified by the last updated date shown at the top of this page.
11. Contact Us
For questions about this Policy, inquiries about personal information handling, or to exercise your rights, please contact us at:
※ We aim to respond to inquiries within 5 business days.